Education Bachelors Degree, University Studies – Biology & Outdoor Recreation
University of New Mexico * Albuquerque, NM * Graduated May 1988 Associates Degree, Applied Science – Respiratory Therapy
Community College of Aurora / Pickens Tech * Aurora, CO * Graduated December 2003 Career Key Word Summary:
Notary, Adjuster, Leader, Organizer, Teacher, Writer, Therapist, Projects, Adventure, Travel Work Experience: Licensed Independent Adjuster 2011-2019
Nine years handling homeowners and auto claims for State Farm Insurance.
Skilled in reviewing files, writing and reconciling estimates, and providing excellent customer service successfully guiding policy holders through the claims process. Strong verbal and written communication skills. Superior productivity and results through effective time-management. Licensed Respiratory Therapist 2003-2010
Seven years providing therapy and care to hospital patients with breathing problems. Teamed with doctors and nurses to evaluate and determine proper care and treatment for patients. Helped patients achieve their goals of recovery and improved health. Sales and Service Representative 1996-1999
Three years of excellent sales, customer service, and technical support. Provided telecommunication sales and customer service to subscribers within digital broadcast satellite television industry. Focused on account authorizations, technical support, billing, retention and recovery, and customer satisfaction. Outward Bound Instructor, Teacher, Naturalist, Guide, 1990-1995 Six years teaching experiential based adventure education programs to high school and college students. Taught and guided alpine mountaineering courses and various other wilderness expeditions. Classes focused on outdoor skills, teamwork, and environmental education. Students gained self confidence, improved peer relationships, and enhanced problem solving ability. Program equipped students with the strength, aptitude, and gift to affect positive change in their life and the world.
