EDUCATION:
Notary Signing Agent - NNA Bachelor of Arts - Information Technology Lindenwood University Real Estate Agent - State of Missouri Coldwell Banker Gundaker WORK EXPERIENCE:
JACKSON'S PRIME INVESTMENTS , LLC Aug. 2020 • Process Server – Independent Process Server serving legal documents throughout the St. Louis County and St. Charles County areas • Notary and Loan Signing Agent – Providing Mobile Notary services * Mortgage closings, HELOC, Refi, Partial Claim WELLS FARGO ADVISORS Jan. 2013 - July 2020 Business Support Consultant - Account Management and Strategy
• Actively and consistently support all efforts to simplify and enhance the client and Branch experience
• Lead in business process design and documentation as needed for new technology.
• Working with business partners and Project teams to Collect information to write high-level business requirements.
• Working with Technology partners to translate those high-level business requirements into defined Functional Specification requirements. WELLS FARGO ADVISORS/WACHOVIA SECURITIES/AG EDWARDS Dec. 2008 - Dec 2012
Securities Operations Specialist
• Customer service duties which entailed a thorough understanding of brokerage and banking products offered that display on the monthly statements. Answered questions regarding customer statements, confirms, 401B notices, proxies, prospectus, escheatment and other Client Mailings. • Assist in managing branch submitted Service Requests and Additional Transaction requests for account updates
• Create and review monthly training assessments for all Securities Ops Specialists II within Client Mailings team
o Provide feedback for changes to testing and Dept policies based upon Team member performance on monthly assessments
o Provide management with scores and potential refresher training as needed
• Assist in working escalations from Team members for complex issues regarding data reporting and/or client mailing issues. ST. LOUIS FIRE DEPT. Jun 1993 - Jan. 2006
FIREFIGHTER
• Perform firefighting, emergency medical and Marine Rescue services. o CPR, First Aid and First Responder certified. o Engineer/Operator 8 years ? Quick decision making in the support of members working at emergency scene
Personal Bio
I am a professional Notary signing agent servicing the Greater St. Louis area. This includes St. Louis City, St. Louis County and St. Charles counties. I am certified, bonded and insured. I am proficient in closing Purchase, HELOC, refinance, Reverse Mortgage and Partial Claims. I am a member of the NNA and I am willing to work with Signing agencies, Title Companies as well as lenders.
