I am an extremely motivated, collaborative team member with over 3 years of experience in Mortgage Loan Administration (FNMA, GMNA, FHA, FHLMC, and portfolio loans), Underwriting, and loan modification document origination. After completing my studies at Howard University, where I majored in English and minored in Biology, I then went on to acquire experience as a teacher before returning to the Customer Service/Hospitality Industry. I have documented strengths in building and maintaining relationships with a diverse range of stakeholders (including major banks, investors, and financial institutions) in a detail oriented manner while channeling my 10+ years of customer service experience. Additionally, I am consistently known for producing exemplary results regarding record keeping, third-party correspondence, mass documentation analysis, and high levels of data processing. In addition to mortgage processing, I am a bonded NNA certified professional loan signing agent with E&O insurance. Extreme accuracy paired with timeliness and adaptability make me a valuable asset and I look forward to working with you.
