Heidi Kauss is an educated notary signing agent, and general notary professional, with many years in the customer service industry. She understands accuracy and timeliness are of utmost importance. Heidi's background includes a career as a real estate agent which has provided a great deal of experience working with lenders and title companies during residential property closings. Abiding by the Realtor and NNA ethical codes of conduct, Heidi will never inter-mingle real estate practices with signing agent practices. Heidi's educational background includes obtaining Master's and Bachelor's degrees, from Loyola University of Chicago, and Western Illinois University, respectively. She has worked in customer service for several companies, including IBM for several years. Heidi understands that confidentiality is essential for every single client.
I am kind, friendly, and personable. I'm very detail-oriented and always take my time to make sure every aspect of the loan signing and notarial services are complete and accurate. Patience is a virtue I hold dearly, and am happy to take the time to make the signers feel comfortable. I am prompt and trustworthy. If I've made a mistake with a signer, I will do everything in my power to return to them, as quickly as possible, to correct the error with full accountability. You have my promise that I will do my best to receive the assignment, review and prepare the documentation, and return it to you without delay.