Accomplished financial and administrative professional with over 25 years in the financial industry, specializing in customer service and mortgage processing. Experienced in handling first mortgage, second mortgage, and HELOC with Conventional, VA, and FHA loans. Adept at communication and teamwork, ensuring seamless collaboration. Proficient in MS Word, MS Excel, and Outlook, facilitating efficient operations. Committed to being an asset to your organization by leveraging extensive experience and expertise.